Classification
Grievances are categorized into several types:
Academic Grievances:
- Issues related to course registration, course conduct, attendance, and academic interactions.
- Irregularity in the process under the declared course registration and course conduction policy
- Refusal to registration slip / admit card in accordance with the declared course conduction policy
- Publication / announcement / declaration of any false or misleading information during the coursework
- Withholding of or refusal to return any of the documents
- Demand of money in excess of that specified to be charged in the declared admission policy
- Violation of any law in regard to reservation of seats
- Academic integrity dispute
- Inadequate learning resources (IT, Library, Labs / Equipment, etc.)
- Discrimination in summer Internship selection
Examination Grievances:
- Issues related to the conduct of all types of examinations, evaluation, grading, and declaration of results.
- Registration / Re-registration / Student Records
- Non-transparent or unfair practices for the evaluation of students
- Sudden changes in grading policies
- Mid-Semester / End-Semester / Supplementary exam scheduling / date sheet
- Delay by the institution in the conduct of examinations
- Delay in declaration of results beyond the schedule specified in the academic calendar
- Re-checking / Re-evaluation
- Delay or denial of mark sheets
- De-barred / Year back cases
- Internal assessment
- Unfair evaluation practices / Evaluation of answer scripts
- Grade dispute
Administrative Grievances:
- Problems involving fees, and administrative processes.
- Non-payment or delay in payment of scholarships or financial aid admissible to any student under the declared admission policy, or under the conditions prescribed by the Government of India
- Delay in, or denial of, the refund of fees due to a student who withdraws admission within the time mentioned
- Discrimination or non-adherence of placement procedures / rules
- Any action initiated/taken contrary to the statutes, ordinances, rules, regulations, or guidelines made/issued by the Institute
Social Life-Based Grievances:
- Issues such as ragging, harassment, and discrimination.
- Harassment or victimization of a student
- Complaints of alleged discrimination of students from SC/ST/OBC, Women, Minorities, or persons with disabilities categories
- Harassment by fellow students or faculty / officers / staff
Non-Academic Grievances:
- Concerns related to extracurricular activities, student activities, student clubs, technical societies, etc.
- Issues related to infrastructure, basic amenities, drinking water, sanitation and hygiene, maintenance, transport, etc.
- Extra-curricular facilities
- Library matters: issue and return of books, issue of ID cards, magazines and journals, photocopy
- Medical facilities
Personal Grievances:
- Harassment or victimization by faculty, staff, or other students
- Verbal or physical aggression from peers
- Disputes or negative interactions with other students
PhD Student Grievances:
Issues between PhD students and their guides or departmental administration. These conflicts can arise due to personality clashes or other disagreements.
Hostel-Related Grievances:
Problems concerning hostel conditions, basic amenities, food facilities, hygiene and safety, and security of belongings in the hostel. Bullying/harassment of any form.